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Important Notice: These Terms and Conditions constitute a legally binding agreement. Opening an account or using the 365acs platform means you have agreed to all of these terms. If anything is unclear, please contact our support team before you start using the platform.
1 Introduction & Scope
365acs (referred to as "we", "the Company", or "the Platform") is an online gaming and Sports Betting platform that provides entertainment services to users in Bangladesh and other countries. By using the 365acs website or mobile app, you confirm that you have read, understood, and agreed to these Terms and Conditions.
These Terms and Conditions may be updated from time to time. Any changes will be clearly communicated on our platform. Continued use of the platform after an update will be taken as your acceptance of the revised terms. We recommend reviewing this page regularly.
365acs is strictly for individuals aged 18 and above. Residents of countries where online gaming or Sports Betting is prohibited by law are not permitted to use this platform. It is the user's sole responsibility to comply with the laws of their own country.
2 Account Registration & Verification
To register an account with 365acs, you must provide accurate and truthful information. If an account is created using false or incorrect details, 365acs reserves the right to suspend or close that account at any time.
- Each person may only register one account. If multiple accounts are found to be operated by the same individual, all associated accounts may be suspended and balances forfeited.
- A national ID card, passport, or other government-issued document may be requested for account verification.
- It is entirely the user's responsibility to keep their account password secure. Sharing account access with third parties is strictly prohibited.
- Your account will be fully activated only after the mobile number or email address provided during registration has been verified.
- If any suspicious activity is detected, 365acs reserves the right to investigate or temporarily suspend the account without prior notice.
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Please Note: To update your account information, please contact the 365acs support team. Attempting to change your details independently may put your account security at risk.
3 Deposit, Withdrawal & Payment Policy
365acs supports deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most popular mobile banking services. All transactions are processed in BDT.
- Minimum deposit amount: BDT 100. The maximum deposit limit is determined on a daily basis.
- Minimum withdrawal amount: BDT 500. Withdrawals are typically processed within 5–30 minutes.
- Withdrawals can only be made to the same payment method used for the original deposit.
- Withdrawals from your bonus balance are only permitted once the applicable wagering requirements have been met.
- Multiple withdrawal requests cannot be submitted at the same time. A new request cannot be made while a previous one is still being processed.
- If a fraudulent transaction is detected, the relevant payment may be cancelled and the account closed.
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Fast Withdrawals: 365acs typically processes withdrawals within 5 minutes. However, delays may occasionally occur due to banking system issues. Our support team is always available to assist with any concerns.
4 Bonus & Promotion Terms
365acs regularly offers a variety of bonuses and promotions. Each offer comes with its own terms, and users are required to meet those conditions. General bonus policy is outlined below:
- Welcome Bonus: New members receive a 100% bonus on their first deposit. The bonus cannot be withdrawn as cash and may only be used for betting.
- Wagering Requirement: To withdraw after receiving a bonus, you are generally required to wager 10–30 times the bonus amount. A specific multiplier applies to each individual bonus.
- Bonus Validity: Every bonus has a set validity period (typically 7–30 days). Any unused bonus balance will be automatically forfeited once the period expires.
- Multiple Accounts: Multiple individuals from the same household may not participate in the same bonus offer.
- Bonus Abuse: Any attempt to exploit the bonus system dishonestly will result in all bonuses on the associated account being cancelled.
365acs reserves the right to modify, suspend, or cancel any bonus offer at any time. For more details, Promotions Page View.
5 Betting Regulations
The following general rules apply when placing bets on 365acs. Additional specific rules may apply to certain sports or games and are detailed in the relevant sections.
- Bets are accepted only before an event begins. For live betting, wagers can be placed while the event is in progress, though betting may be temporarily suspended during certain intervals.
- If an event is cancelled, the stake placed on that event is generally refunded.
- 365acs reserves the right to void any bets placed at incorrect odds due to a system error.
- Minimum bet amount: BDT 10. The maximum bet limit varies depending on the event and market.
- If involvement in match-fixing or any form of manipulation is proven, all related bets will be voided and the account will be permanently closed.
- In the event of any dispute, 365acs's decision shall be considered final.
6 Responsible Gaming
365acs believes entertainment should be enjoyable, not stressful. We treat responsible gaming as a core principle and actively work to support the well-being of our users.
- Deposit Limits: Users can set their own daily, weekly, or monthly deposit limits at any time.
- Self-Exclusion: Users have the option to temporarily or permanently exclude themselves from the platform.
- Reality Check: Automatic alerts are triggered after extended gaming sessions.
- 18+ Policy: Anyone under the age of 18 is strictly prohibited from using 365acs.
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If you feel you may have a gaming problem, please seek professional advice. To learn more, visit our
Responsible Gaming View page.
7 Privacy & Data Protection
365acs takes user privacy seriously. Any information we collect is used solely to improve our services and meet legal obligations.
- Users' personal information is never sold or shared with any third party.
- Information may be disclosed to authorities upon request as part of a legal investigation.
- All data is secured with SSL encryption technology.
- To learn more, visit our Privacy Policy Read.
8 Account Suspension & Limitation of Liability
365acs reserves the right to temporarily or permanently suspend a user's account for any of the following reasons:
- Breach of any provision of these Terms and Conditions.
- If involvement in fraud, money laundering, or any illegal activity is established.
- Operating multiple accounts or misusing bonuses.
- At the user's own request.
365acs has limited liability for losses arising from technical errors, server downtime, or third-party issues. In no case will the maximum compensation exceed the actual balance held in the user's account.
9 Applicable Law & Dispute Resolution
These Terms and Conditions are governed in accordance with the rules of international gaming licensing authorities. For any dispute, please contact the 365acs support team first. We aim to resolve complaints within 30 business days of receipt.
If an issue cannot be resolved through our support team, independent third-party arbitration is available. Users may also escalate their complaint to the relevant licensing authority at any time.
Frequently Asked Questions
Yes, all terms and conditions of 365acs are published in Bengali. We present all important information in users' native language with Bangladeshi users in mind.
If the wagering requirement is not completed before the bonus expires, the bonus balance will be automatically cancelled. However, your original deposit balance will remain intact and can be withdrawn.
If an account is closed for reasons other than a terms violation, the original deposit balance is generally refunded. However, if closure is due to fraud or a breach of rules, the balance may be forfeited.
Yes, a notice will be posted on the platform for any significant changes, and registered users may also be notified by email. That said, we recommend reviewing this page regularly on your own.
No, absolutely not. 365acs strictly enforces an 18+ policy. If a user is found to be underage during verification, their account will be closed immediately and all balances will be forfeited.